Put a stop to poor communication habits - even the ones you don’t realize you have!
Ever wonder how some business analysts are so confident and always seem to have it together? I'll show you how to be confident in communicating with stakeholders and gain their trust and respect.
Eliciting requirements from stakeholders is the most important part of a business analyst's job. Everything you do, everything you document is based on those requirements. In order to achieve success in this area, you must have excellent communication skills.
Master Specific Communication Techniques to Set Yourself Apart from the Growing Crowd of Business Analysts
In this course we'll fix, together, the bad communication habits that are keeping you from getting detailed requirements - even the ones you don't realize you have!
To get the most out of this course, you should have an understanding of what the business analyst job function is.
Content and Overview
You'll begin the course with an overview of projects and project teams
You'll gain an understanding of how to identify listening filters and how to avoid them
To manage conversations, you'll learn the process of effective communication and how body language affects your requirements elicitation meetings.
You'll learn techniques that help you become a better listener and understand how you can use silence as a communication tool.
It's imperative to your success as a business analyst that you know what questions to ask to get at the right information. In this course we'll review the different types of questions and I'll give you specific questions you can ask in meetings to help draw out the information you need from stakeholders and subject matter experts.
What am I going to get from this course?